What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from in the tracking page
Can I change my order?
We can only change orders that have not been processed yet.
Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, then we cannot accept any edits to your order.
Where do you ship?
We work with an on-demand order fulfillment company with facilities worldwide!
How long does it take to ship my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time
depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days